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General Email Client Settings

Support Home > Knowledge Base > My Account > Help Articles > Email Access and Management > Accessing Email Accounts


You may receive your email through another email client such as a mobile device or desktop application.

Please use the following settings when configuring your email client

Account Type: IMAP
 User Name: Your complete e-mail address ([email protected])
Password:  Your email password
Incoming Mail Settings  
Incoming Mail Server:
Incoming Port: 993
Encryption: SSL
User Name: Your complete e-mail address ([email protected])
Password: Your email password
Outgoing Mail Settings  
Outgoing Mail Server:
Outgoing Port: 465
Encryption: SSL
SMTP Authentication: No
Username: Leave blank
Password: Leave blank

Setting names may vary between email clients

If you can receive email but cannot send email, make sure you have outgoing email authentication disabled. If you have verified outgoing mail server authentication is turned off and still cannot send email, try rebooting your computer or calling your Internet service provider to see if you need to have special outgoing server settings.

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